Legal agreements

Summary

01
Warnings about risks
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02
Customer complaints policy
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03
Conflict of interest management policy
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04
Best execution and order management policy
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05
Retention policy
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06
Commercial policy
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07
Policy for implementing the obligation to provide information on sustainability indicators relating to adverse climate impacts and other adverse environmental impacts
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Bitstack SAS, a company registered with the Aix-en-Provence Trade and Companies Register under number 899 125 090 and operating under the trade name Bitstack, is licenced as an agent of Xpollens — an electronic money institution authorized by the ACPR (CIB 16528 – RCS Nanterre no. 501586341, 110 Avenue de France, 75013 Paris) — with the Autorité de Contrôle Prudentiel et de Résolution (ACPR) under number 747088, and is also licensed as a Crypto-Assets Service Provider (CASP) with the French Financial Markets Authority (AMF) under number A2025-003 for the following activities: exchange of crypto-assets for funds, exchange of crypto-assets for other crypto-assets, execution of orders for crypto-assets on behalf of clients, providing custody and administration of crypto-assets on behalf of clients, and providing transfer services for crypto-assets on behalf of clients, with its registered office located at 100 impasse des Houillères, 13590 Meyreuil, France.

Investing in digital assets carries a risk of partial or total loss of the invested capital.
Past performance is not indicative of future results.
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