Foreword
When you visit our website and/or mobile application, information relating to the browsers used may be recorded in files installed on your devices (any hardware such as your computer, tablet, smartphone, etc.), subject to the choices made regarding cookies and/or trackers which you can change at any time.
1. What are Cookies?
A cookie/tracker in the broad sense covers all text, image, or software files containing information, which are recorded on your device's hard drive (for example: computer, tablet, smartphone, or any device that allows Internet browsing) when visiting a website and/or an application with your browsing software. It is transmitted by the server of a Website to your browser. The cookie file specifically relates to the pages visited, the advertisements you clicked on, the type of browser you use, your IP addresses, and allows its issuer to identify the device in which they are stored, during the period of validity or storage of the cookie concerned.
Some cookies improve your browsing experience on our website and are essential for access to certain secure areas, as well as for the proper functioning of the website. If you decide to block all cookies through your web browser, you will only be able to visit the public part of our website and will no longer be able to access your secure customer area. You can reverse this decision at any time by objecting to the placement of cookies.
2. The different types of cookies
We use 4 types of cookies, the purposes of which are described below. Some technical cookies are essential for the proper functioning of the website, the optimisation of the site or for browsing on it. Deleting them can cause browsing difficulties, as well as the inability to subscribe to our offers online.
Technical cookies are strictly necessary for the operation of the website
Technical cookies are cookies that are strictly necessary for operating and browsing the website and that allow the use of the main features of the website. They make it possible to measure the audience anonymously and adjust our server resources accordingly, as well as to access the reserved and personal areas of our website, using personal identifiers (session ID cookie), implement security measures (for example, when it is necessary to log in again to a content or service after a certain period of time), allow or facilitate communication for the provision of a service by electronic means expressly requested by the Internet user.
These cookies are issued and placed by Bitstack.
Audience measurement cookies
These cookies collect information about how you use our website (for example, the number of visits, the most visited pages, etc.). These cookies allow us to compile website traffic statistics, which we use to improve our site's content based on the success of a given page with our visitors. Therefore, they make it possible to improve the value and usability of our services and the products offered in connection with requests on our website.
Sharing cookies (social media) collected by third parties
Our website contains sharing buttons ("plug-ins") to Facebook, X (Twitter), Linkedin, Youtube and Instagram, which allow you to share content from our website with other people. When you use these sharing buttons, your Internet browser will establish a connection with the servers of the relevant social media sites and a third-party cookie is installed after obtaining your consent. If you are logged into social media while browsing our website, the sharing buttons allow you to link the content viewed to your user account.
In this context, the purposes and scope of the use of your data, the additional processing operations, as well as your rights, will be subject to the privacy policies of the social media providers and placed under their full and sole responsibility.
Targeted or advertising cookies
This type of cookie can only be installed with your prior consent.
These cookies collect information about the device's browsing on our site in order to offer you targeted advertisements that are tailored and/or relevant to your interests. They allow us to adapt the advertising content displayed on your device in our advertising spaces, according to the browsing information collected. We may also, subject to your choice, combine browsing information from your devices collected through cookies we issue with the personal data they have provided to us when accessing your personal space, in order to send you, for example, electronic commercial proposals/offers or to display on our advertising spaces or on the websites of our partners (third-party websites) personalised advertisements that are specifically intended for you and may personally interest you.
These cookies also allow us to limit the number of times an advertisement is shown and help us assess the effectiveness of our advertising campaigns.
The data thus collected by Bitstack is not transferred to third parties or used for other purposes.
3. Exercising the rights of Data Subjects
As personal data may be processed when cookies are set by Bitstack or its partners, a user can therefore exercise their rights, in particular through the consent management tool.
4. Managing and setting cookies
There are several ways to manage cookies. Any settings that the user chooses may affect their Internet browsing and the conditions of access to certain services that require the use of Cookies.
If the device is used by several people and if the same device has multiple browsers installed, we cannot guarantee that the services and advertisements displayed on your device will accurately reflect your own use of that device and not that of another user. The user can choose at any time to express and modify their cookie preferences using the methods described below.
Setting up your browser
A consent management tool is made available to you on the cookie banner to allow you to modify your preferences relating to the cookies used or deposited on your device by clicking:
Google Chrome
Click on the icon with three vertical dots in the browser's toolbar.
- Select Settings
- Click "Show advanced settings"
- In the "Privacy" section, click on the "Content Settings" button
- In the "Cookies" section, you can block cookies and data from third party websites
Support: https://support.google.com/chrome/answer/95647?hl=fr&hlrm=en
Firefox
Click on the icon with three vertical dots in the browser's toolbar.
- At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP), then select Options
- Select the "Privacy and Security" panel
- Set Retention rules: to "Use custom settings for history"
- Uncheck "Accept cookies"
Support: https://support.mozilla.org/fr/kb/cookies-informations-sites-enregistrent?
redirectlocale=fr&redirectslug=G%C3%A9rer+les+cookies
Safari
Click on the icon with three vertical dots in the browser's toolbar.
- Go to Settings > Preferences
- Click on the "Privacy" tab
- In the "Block cookies" area, check the “Always” box
Support: https://support.apple.com/kb/PH21411?viewlocale=fr FR&locale=fr FR
Opera
Click on the icon with three vertical dots in the browser's toolbar.
Go to Settings > Preferences
Click on the Advanced tab
In the "Cookies" area, check the “Never accept cookies” box
Support: https://help.opera.eom/en/latest/web-preferences/#cookies
Settings via your browser and deletion of cookies from your device
You can configure your browser software so that cookies are saved on your device or, on the contrary, so that they are either systematically rejected or rejected depending on their issuer. You can also configure your browser software so that you are offered the option to accept or refuse cookies on a case-by-case basis, before a cookie is likely to be stored on your device. The configuration of each browser is different. It differs depending on the browser and is described in each browser's help menu.
5. Lifespan of cookies
The maximum validity period for cookies is 13 months. The period for taking into account your consent or refusal to place these cookies is 6 months. In the event of non-renewal of your consent at the end of the 6 months, the cookies stored on your device are made inactive and no longer cause data to be sent.
Some of the mandatory technical cookies issued and deposited by our Website are kept for the time the session is taken into account by the browser; the other mandatory technical cookies are valid for 13 months.
